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Trader Boys Return Policy For Online Purchases

Trader Boys Office Furniture team has excellent rates for installation, relocation and delivery services.
Since 1949.

Trader Boys Return Policy Is Hassle-Free

Trader Boys Online Return Policy is easy. We want you to be happy with your online purchase! If something isn’t quite right, no worries! Here’s how Trader Boys Online Return Policy works:

What can be returned:

  • Most unused and unopened items within 7 days of delivery.
  • But, there are exceptions: Custom-made furniture, clearance items, and specific categories (noted as non-returnable on the product page).

Return window:

Also, you must return your product within 7 days from the delivery date.

Return fees:

  •  Unless the return is due to our error, a full refund will be issued, minus original shipping charges
  • Of course, for “Freight Free” purchases, you are responsible for return shipping costs.

How To Return an Item

  1. Firstly, contact us! Get started by contacting our friendly customer service team within 7 days of delivery. They’ll provide you with a Return Merchandise Authorization (RMA) number and return instructions. Reach them at 1.800.554.1221 or info@traderboys.com.
  2. Secondly, pack it securely. Carefully repack the item(s) in its original packaging, including all manuals and accessories.
  3. Thirdly, return shipment. Ship the package back to us using a trackable shipping method with the RMA number clearly marked on the outside of the box. Consider insuring the return shipment for your protection.

Refunds:

  • Once we receive your returned item(s) and verify their condition, we will process your refund within 5 business days.
  • Refunds will be issued to the original payment method used for the purchase.

Damaged items:

  • Also, if you receive a damaged item, please contact us immediately at 1.800.554.1221 or info@traderboys.com within 48 hours of delivery.
  • Of course, we will work with you to arrange for a replacement or a full refund, including any applicable shipping charges.

We’re here to help!

If you have any questions about Trader Boys Online Return Policy, please don’t hesitate to contact customer service.

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HOW TO PURCHASE PRODUCTS

At Trader Boys, we make it simple and convenient for you to transform your commercial workspace into a workspace that’s modern and functional. Here’s a step-by-step guide on how to purchase products from our website:

SHOP OUR COLLECTIONS:

Browse through our collections to explore a variety of furniture options available for your space. Click on each item to view available finishes and details, and then select the ones you like by clicking the “ADD TO QUOTE” button.

ADJUST QUANTITIES TO YOUR SPECIFIC NEEDS:

If you need more than one of a particular item, adjust the quantity accordingly based on your requirements.

REPEAT UNTIL YOU’RE READY TO GO:

Continue browsing and adding items to your quote until you have built your ideal office. Once you’re ready to proceed, click on the “Next” button.

PROVIDE YOUR DETAILS:

In the Project Specs section, fill out your details including your name, email address, and phone number so that we can complete your vision.

SUBMIT YOUR LIST:

When you’ve added all the items you need, click on the “SUBMIT QUOTE REQUEST” button to send us your list. Our professional staff will promptly review your request and reach out to you to discuss next steps and provide a preliminary budget.

If you need immediate assistance, we have a team of experienced Project Consultants who are available to help. Simply call us at 800-554-1221 to discuss your requirements and get started with purchasing modern furniture for your commercial office space.